Privacy Policy

Last updated: October 8, 2026

Who we are

Shop Motive Hub ("we", "us", "our") operates the website shopmotivehub.com (the "Website"). We are based at 1357 Co Rd 261, Fort Payne, AL 35967, USA. This Privacy Policy explains what information we collect when you visit the Website, place an order, contact us or subscribe to our emails, and the choices you have.

Information we collect

Information you give us:

• Contact details such as your name, email address, phone number and shipping address
• Order details, including the products you buy and any notes you add
• Newsletter details you choose to share, such as your birth date
• Messages you send through our contact form, email or phone

Information collected automatically:

• Device and browser type, IP address, pages viewed, referring pages and time spent on the Website
• Cookies and similar technologies, including local storage used to remember the contents of your cart

Payment card details are entered directly with our payment processor. We do not store full card numbers on our servers.

How we use your information

• To process, ship and support your orders
• To respond to your questions, requests and returns
• To send order confirmations, shipping updates and service messages
• To send marketing emails if you have opted in, which you can stop at any time
• To improve the Website, our product range and our customer experience
• To prevent fraud and keep the Website secure
• To comply with legal obligations

Cookies

We use essential cookies and local storage to make the Website work, for example to keep items in your cart. With your permission where required, we may also use analytics cookies to understand how visitors use the Website. You can control cookies through your browser settings, though some features may not work without them.

How we share information

We do not sell your personal information. We share it only with:

• Service providers who help us run the store, such as payment processors, shipping carriers, email delivery and hosting providers, who may use it only to provide services to us
• Authorities when required by law or to protect our rights, customers or others
• A buyer or successor if our business is sold or reorganized, subject to this Policy

Email marketing

If you subscribe to our newsletter, we will send you news and offers from Shop Motive Hub. Every marketing email includes an unsubscribe link, and you can also use our unsubscribe page or email us. Service messages about your orders are not marketing and will still be sent.

Data retention

We keep personal information only as long as needed for the purposes in this Policy, including to meet legal, tax and accounting requirements. Order records are generally kept for up to seven years.

Security

We use reasonable administrative, technical and physical safeguards, including encrypted connections, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You may ask to access, correct or delete the personal information we hold about you, or to stop marketing messages, by contacting us using the details below. Depending on the state you live in, you may have additional privacy rights, and we will honor requests as required by applicable law. We will not discriminate against you for exercising any of these rights.

Children's privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with information, please contact us and we will delete it.

Third-party links

The Website may link to other sites, such as gift card issuers or software providers. We are not responsible for their privacy practices, and we encourage you to read their policies.

Governing law

This Policy is governed by the laws of the State of Alabama and applicable United States federal law.

Changes to this policy

We may update this Policy from time to time. When we do, we will change the "Last updated" date above. Significant changes will be highlighted on the Website.

Contact us

Shop Motive Hub
1357 Co Rd 261
Fort Payne, AL 35967, USA
Phone: +1 256-619-2267
Email: support@shopmotivehub.com